All items except those purchased from the car boot can be freely returned within 30-days if you are unexpectedly unhappy with a purchase; a full refund less shipping will be yours. If you want to get in touch for any reason you can email hello@thebritishbazaar.com for a speedy response or chat to us on 1-877 BRIT1SH (877 274 8174). Our mail address is The British Bazaar, P O Box 3789, Reston, Virginia, 20195, USA.